I-SERVE
What You Can Expect

With thousands of press lines in the field and up time the priority, we operate with a Pit Crew Mentality. Identify the problem, select the best skill set technicians and the closest global responder and solve the problem.

Unlike traditional maintenance reports that take days to process, our PMP team employs a state-of-the-art Cloud-Based Reporting System that allows reports to be completed in real-time. Sutherland Technicians can collect photos and enter inspection results on-site directly into digital reports that are synced and made available to clients almost instantly.

I-NEED
Service – Instant Action Report Form

REQUEST FOR SERVICE
Please fill out all required fields and submit to open a service ticket.

What is your presses operational status?*
1/6
Contact details
2/6
PRESS details
MODEL*
BUILDER*
SERIAL NUMBER*
3/6
SELECT REASON(S) FOR SERVICE TICKET
4/6
Description of Problem*
and / or
List of part(s) desired*
A good description is half of the solution.
Please provide as much detail as possible including part number(s) if applicable.
5/6
INCLUDe PHOTO(s) optional
6/6
* required
Thanks!

We have received your request for service submission.
A service specialist will contact you within 24 hours.
Oops! Something went wrong while submitting the form


Sutherland Presses are made with the highest quality parts to meet your high standards for performance and safety. Our Southern California Headquarters is fully stocked with all original spare and replacement parts. We also maintain a stock of all perishable name-brand components. Sutherland ensures the fastest possible availability for the parts you need, shipped anywhere in the world.

I-PREVENT
Preventative Maintenance Program

Our Red-Yellow-Green inspection reports with photo have proven to reduce unplanned downtime. Most of our customers have us come in once a year and do complete inspections which are proven to increase up-time.

Our unique systems-based approach is designed to evaluate the main 6 categories of operation within each press: mechanical, electrical, pneumatics, hydraulics, lubrication, and overload. These categories are reflected in Sutherland’s report cards that we issue as part of every PMP.